Systems Technician

Job Responsibilities:

The Systems Technician will commission, install and service AV System solutions for Spye clients. This position will work closely with the Programming, Project, and Service Managers along with programmers, technicians, and installers. This position will lead/assist in the configuration, setup and commissioning of systems integration projects and service-related issues as assigned. This role will be expected to be an active and supportive member of the project & service teams and abide by the core values of the organization.

Essential Duties and Responsibilities:

  • Perform installation tasks for audio visual projects including but not limited to pulling cable, installing connectors, mounting projectors and displays
  • Read and interpret electronic schematics and architectural blueprints
  • Use hand and power tools to solder and crimp connectors along with various other AV systems related tasks
  • Assist with basic rack wiring
  • Test point to point functionality of systems
  • Field installation of AV System hardware
  • Train and Mentor Jr installers and
  • Make minor programming changes under the direction of a programmer as needed
  • Provide site supervisor of install team with direction from the Project Manager
  • Perform client training as needed
  • Responsible for job documentation as needed
  • Demonstrate job site leadership
  • Lead/Assist the configuration and deployment of digital signage solutions & installations
  • Lead/Assist on service and maintenance for digital signage solutions & installations
  • Other duties as assigned

Direct Reports:

  • Two Installers

Other duties assigned as needed Skills and Abilities:

  • Effective communication and interaction with employees, clients, and colleagues
  • Understand and maintain project budgets
  • Effectively manage multiple projects
  • Demonstrate time management skills with attention to detail
  • Understand AV system functionality and installation processes and techniques
  • Understand technical and construction documents
  • Proficient with Microsoft Office (Word, Excel, Outlook), Microsoft Project and Adobe Acrobat (a computer and $70/month cell phone re-imbursement will be provided – tethering required on your cell phone plan)
  • Valid Driver’s License and a Motor Vehicle Record
  • Obtain/Maintain Extron Certifications
    • XTP Technician
    • ProDSP Specialist
  • Obtain/Maintain CTS Certification
  • Become familiar with the AV systems Spye deploys and configures
  • Must become proficient at commissioning/configuring/troubleshooting Extron systems hardware that utilize
  • Become familiar and proficient in assisting, configuring, commissioning, and training clients with Zoom Rooms setups.